Legal

Privacy
Policy

Last Updated: January 1, 2025

ゲットだぜ！ ("we," "us," or "our") operates the website getdaze.com and provides Pokemon card sourcing services from Japan. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you interact with our services, including:

  • Account Information: Your name, email address, and phone number when you create an account or place a sourcing request.
  • Order Information: Details of the Pokemon cards you request, transaction history, and payment information.
  • Communication Data: Messages, emails, and other correspondence you send to us, including inquiries through our contact form, WhatsApp, or email.
  • Identity Verification: For high-value transactions, we may request government-issued identification to verify your identity and comply with applicable laws.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • Device Information: Your IP address, browser type and version, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and other browsing behavior on our site.
  • Location Data: General geographic location based on your IP address.

1.3 Information from Third Parties

We may receive information about you from third-party services, including:

  • Payment processors (transaction confirmation and fraud prevention data)
  • Analytics providers (aggregated usage statistics)

2. Purpose of Use

We use the information we collect for the following purposes:

  • Service Delivery: To process your Pokemon card sourcing requests, manage orders, arrange handoffs, and provide customer support.
  • Communication: To respond to your inquiries, send order updates, coordinate handoff arrangements, and deliver important service announcements.
  • Payment Processing: To process payments, prevent fraud, and maintain accurate financial records.
  • Service Improvement: To analyze usage patterns, improve our website and services, develop new features, and enhance user experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations, including Japanese commercial transaction laws and international trade regulations.
  • Marketing: With your consent, to send promotional communications about new inventory, special offerings, and market insights. You may opt out at any time.
  • Security: To protect against unauthorized access, fraud, and other security threats to our platform and users.

3. Data Protection Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL technology. Sensitive data at rest is encrypted using industry-standard encryption protocols.
  • Access Controls: Access to personal information is restricted to authorized personnel who require it for their job functions. All staff undergo privacy and security training.
  • Secure Payment Processing: We do not store complete credit card numbers on our servers. Payment processing is handled by PCI DSS-compliant third-party payment processors.
  • Regular Audits: We conduct periodic security assessments and audits of our systems and processes to identify and address vulnerabilities.
  • Data Minimization: We collect only the personal information necessary for the purposes outlined in this policy and retain it only for as long as needed.
  • Incident Response: We maintain a data breach response plan and will notify affected users and relevant authorities in the event of a data breach, in accordance with applicable laws.

4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly, including session management, language preferences, and security features. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting information about pages visited, time on site, and navigation patterns. We use Google Analytics with IP anonymization enabled.
  • Functional Cookies: Remember your preferences, such as language selection and display settings, to enhance your experience.

4.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of our website. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with the following categories of third parties:

  • Service Providers: Payment processors and cloud hosting providers who assist in delivering our services.
  • Card Sourcing Partners: When sourcing cards on your behalf, we may share necessary information with trusted dealers, auction houses, and private collectors in Japan.
  • Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request, including compliance with Japanese and international trade laws.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

6. International Data Transfers

As a Japan-based service serving international customers, your personal information may be transferred to and processed in Japan. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

  • Account information is retained for the duration of your account and for up to 3 years after account closure.
  • Transaction records are retained for 7 years in accordance with Japanese tax and commercial laws.
  • Communication records are retained for up to 3 years after the last interaction.
  • Analytics data is retained in anonymized form indefinitely.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right of Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: You may request that we correct inaccurate or incomplete personal information.
  • Right to Erasure: You may request the deletion of your personal information, subject to legal retention requirements.
  • Right to Restrict Processing: You may request that we limit how we use your personal information.
  • Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
  • Right to Object: You may object to the processing of your personal information for certain purposes, including direct marketing.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Business Name: ゲットだぜ！
  • Email: contact@getdaze.com
  • Phone: +81-80-1507-3234
  • Address: Shibuya, Tokyo, Japan

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Japan, including the Act on the Protection of Personal Information (APPI). Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the Tokyo District Court.